Oxooma's Privacy Policy

Last update: January 2021

Please read this privacy policy (the “Policy”) carefully to understand as well as how Oxooma use personal information. If you do not agree with this Policy, your choice is not to use Oxooma.com site as well as mobile applications as well as its related sites. By accessing or using this Site, you agree to this Policy. This Policy may change from time to time; any changes Oxooma make to this Policy will be posted on this Site, Oxooma will also take any other steps, to the extent required by applicable law, including notifying you as well as/or seeking your explicit consent to material changes. Changes to this Policy are effective as of the stated "Last Updated" date. Other than where Oxooma have sought such explicit consent from you, your continued use of the Site after Oxooma make changes will constitute acceptance of, as well as agreement to be bound by, those changes, so please check the Policy periodically for any updates or changes.

The short version

Information Oxooma Collect – When you register to the Site, use it, complete forms, or register to our affiliate or influencer or similar program, Oxooma collect the personal information provided by you. Oxooma also collect information about your communications with Oxooma as well as communication with other users of Oxooma. In addition, Oxooma collect information while you access, browse, view or otherwise use the Site.

How Do Oxooma Collect Information ? - You directly provide us with most of the information Oxooma collect. Oxooma also collect technical information indirectly as well as automatically through our systems. We also collect information from third party vendors as well as/or other commercially available sources.

How Long Do Oxooma Keep Personal Information – We will keep personal information only for as long as is required to fulfil the purpose for which it was collected. However, in some cases we will retain personal information for longer periods of time.

Children Under the Age of 16 - Our Site is not intended for children under 16 years of age as well as we do not knowingly collect personal information from children under 16.

Cookies - Oxooma use cookies as well as similar technologies (such as web beacons, pixels, tags, as well as scripts) to improve as well as personalize your experience, provide our services, analyse website performance as well as for marketing purposes.

External Links - the Site contains links to third party sites as well as if you link to a third party site from the Site, any data you provide to that site as well as any use of that data by the third party are not under the control of Oxooma as well as are not subject to this Policy.

Security – Oxooma take great care in maintaining the security of the Site as well as your information as well as in preventing unauthorized access, loss, misuse, alteration, destruction or damage to it through industry stas well asard technologies as well as internal procedures.

Updating Personal Information – Oxooma take steps to ensure that the personal information Oxooma collect is accurate as well as up to date, as well as we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately.

The above are just the highlights. We encourage you to read more about the information we collect, how we use it, understas well as the meaning of cookies (no, you can’t eat it) as well as more in the long version of our Policy below.

The longer version

Oxooma respects your privacy as well as is committed to protect the personal information of its users - buyers, sellers, collaborators as well as other visitors browsing the Site as well as affiliates, influencers as well as other collaborators interacting with Oxooma.. This Policy explains our privacy practices for the Site as well as services provided by Oxooma as well as privacy practices that apply to affiliates, influencers as well as other collaborators who are individuals. By accessing as well as/or using the Site as well as its related sites, applications, services, goods as well as/or registering for a Oxooma account as well as/or using it as a collaborator to share comments on a specific project as well as/or registering to our affiliate or influencer or similar program, you agree to the terms as well as conditions of this Policy, including to our collection, use, disclosure, processing as well as retention of personal information. You can also learn how to limit sharing of information in this Policy.

Information We Collect

When you register to the Site, use it, complete forms, or use it as collaborator, as well as/or register to our affiliate or influencer or similar program, we ask you to provide certain personal information, including a valid email address. We will also ask you to provide or otherwise collect additional information that you provide us, such as, your profile details, physical address or billing information, telephone number or other contact details, financial information (such as payment method as well as credit card number), taxpayer information as well as forms, details about other social networks linked accounts, details about your listed projects, purchases, education, profession as well as expertise, as well as additional authentication information. We also collect information about your communications with Oxooma as well as communication with other users of Oxooma.

We also collect information while you access, browse, view or otherwise use the Site. In other words, when you access the Site we are aware of your usage of the Site, as well as gather, collect as well as record the information relating to such usage, browser information as well as web-log information, as well as all communications recorded by Users through the Site. We use that information to enhance user experience, personalize your browsing experience as well as monitor the Site for preventing fraud as well as inappropriate content or behaviour. We also collect supplemental information obtained from third parties such as demographic as well as navigation data, if applicable. We combine your personal information with information we collect automatically or obtain from other companies as well as use it to improve as well as personalize our services, content as well as advertising as well as/or to prevent fraud.

How Do We Collect Information?

Information provided by you - You directly provide us with most of the information we collect. You do this by filling out the registration details on the Site, linking to your Oxooma account accounts of other social networks, completing application forms, skill tests as well as customer surveys (if any) as well as by posting as well as sharing additional information voluntarily. This can include information about sellers as well as their Projects, education as well as profession, sharing of portfolio, ratings as well as feedbacks by buyers as well as anything you choose to add to your user profile.

Information we collect from other sources - We receive information from third party vendors as well as/or other commercially available sources, such as:

Third party vendors who provide us data to supplement the information we collect about you, in accordance with applicable laws. For example, we receive fraud warnings from service providers for our fraud prevention as well as risk assessment efforts. We also receive information from enrichment service providers to enhance as well as personalize your experience as well as from advertising as well as marketing partners in order to manage as well as measure our campaigns.

How Do We Use The Information Collected?

Where relevant under applicable laws, all processing of your personal information will be justified by a "lawful ground" for processing. In the majority of cases, processing will be justified on the basis that:

you have provided your consent for us to use your personal information for a specific purpose;
our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you (e.g. to provide you with services which you have purchased);
the processing is necessary to comply with a relevant legal obligation or regulatory obligation that we have (e.g. fraud prevention); or
the processing is necessary to support our legitimate interests as a business (e.g. to improve our services to you), subject to your interests as well as fundamental rights as well as provided it is conducted at all times in a way that is proportionate.

We will use your personal information for the following purposes:

to provide you with quality service as well as security, to operate the Site, to perform our obligations to you as well as to develop as well as improve our service. For example, we use the information collected from you to verify your identity. We also use this information to establish as well as set up your account, verify or re-issue a password, log your activity, enable your communications with other members, provide customer support as well as contact you from time to time. The information helps us to develop as well as improve our services to you, to understas well as as well as analyse your preferences as well as performance as well as to customize as well as personalize your experience (including by making project suggestions, ranking search results, etc.).
to ensure marketplace integrity, prevent fraud as well as maintain a safe as well as secure marketplace. For example, we use your information to track as well as prevent fraudulent activities as well as other inappropriate activities, monitor content integrity, conduct security investigations as well as risk assessments, verify or authenticate information provided by you, enforce our Terms of Service as well as comply with applicable laws.
to contact you, as requested by you or as otherwise approved by you or permitted according to this Policy.
to promote as well as advertise the Site as well as the Oxooma marketplace. For example, we use the information collected from you for the purpose of sending direct marketing messages (as detailed below), to show you information that may be of interest to you, to organize as well as facilitate referral programs, contests or other promotional activities or events.
to maintain appropriate business records, to comply with lawful requests by public authorities as well as to comply with applicable laws as well as regulations or as otherwise required by law.

We will ask for your consent before using information for a purpose other than those set out in this Policy.

Direct marketing:

We use your personal information to send you direct marketing communications about our products, services or promotions from Oxooma that may be of interest to you or our related services. This may be via email, post, SMS, telephone or targeted online advertisements.
Our processing of your personal information for marketing purposes is based on our legitimate interest, or on your consent, or as otherwise permitted according to applicable laws. You have a right to prevent direct marketing of any form at any time.
We take steps to limit direct marketing to a reasonable as well as proportionate level, as well as to send you communications which we believe may be of interest or relevance to you, based on the information we have about you.

How Long Do We Keep Personal Information?

We apply a general rule of keeping personal information only for as long as is required to fulfil the purpose for which it was collected. However, in some circumstances, we will retain your personal information for longer periods of time. We will retain personal information for the following purposes:

as long as it is necessary as well as relevant for our operations, e.g. so that we have an accurate record of your dealings with us in the event of any complaints or challenge; as well as
in relation to personal information from closed accounts to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Site terms as well as take other actions as permitted by law.

Children Under the Age of 16

Our Site is not intended for children under 16 years of age. No one under age 16 should provide any personal information to or on the Site. We do not knowingly collect personal information from children under 16. Parents as well as guardians should at all times supervise their children's activities. If we learn we have collected or received personal information from a child under 16, we will delete that personal information.

Sharing Personal Information with Third Parties

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

We share your personal information with third parties as detailed below:

We share personal information with service providers that provide us with services for the purpose of operating the Site, opening as well as operating your account as well as providing ancillary services as well as solutions. These include, among others, hosting services, billing as well as payment vendors, CRM systems, forum hosting, community management services, data as well as cybersecurity services, web analytics as well as performance tools, translation tools, IT SaaS services, session recording, communication systems, mailing systems, data optimization as well as marketing services, data enrichment services, legal as well as financial advisors or technical consultants. Consistent with applicable legal requirements, we take commercially reasonable steps to require third parties to adequately safeguard your personal information as well as only process it in accordance with our instructions;
We share personal information to law enforcement agencies, public authorities or other parties in order to respond to a subpoena or court order, judicial process or to regulatory authorities, if we believe we are required to do so by law, or that doing so is reasonably necessary to comply with legal processes; when we believe it necessary or appropriate to disclose personal information to law enforcement authorities, such as to investigate actual or suspected fraud or violations of law, breaches of security, or breaches of this Policy; to respond to claims against us; as well as to protect the rights, property, or personal safety of Oxooma, our customers, or the public;
We share personal information with payment processors, fraud detection agencies as well as similar third parties for the purpose of facilitating payments done via the Site as well as securing the Site as well as protecting it against fraud, unauthorized transactions (such as money laundering), claims or other liabilities;
We share personal information to help facilitate interactions between Users. For example, if you are a Buyer we may share certain limited information about you (such as the fact it is your first purchase on Oxooma) with the Seller to ensure the services you receive from the Seller will fit your needs; such sharing of information is limited in scope, will not include personal identifying information (PII) which is not already available to the Seller via the marketplace, as well as is only intended to improve the services provided by the Seller as well as your user experience;
Personal information will also be disclosed if we go through a business transition such as a merger, sale, transfer of all or a portion of Oxooma's assets, acquisition, bankruptcy or similar event. In the event that we sell any business or assets, we will disclose your data to the prospective buyer. If we or substantially all of our assets are acquired by a third party, information held by us about our users will be one of the transferred assets.

Please note, your profile information as well as additional information regarding your activity (including Projects, reviews, posts on our forum, etc.) is made public as well as is visible to all Users of the Site. When you publish your information as well as/or share your data with other Oxooma Users, you do so at your own risk.

If you choose to share personal information with other users, including Sellers providing you a service via Oxooma, such personal information is shared with other users as separate controllers. While Oxooma strives to protect your privacy as well as our Terms of Service require our Users to keep the information shared with them confidential, Oxooma cannot ensure that all Users will do so as well as it is your responsibility to ensure that other users will comply with your stas well asards.

Cookies

We use cookies as well as similar technologies (such as web beacons, pixels, tags, as well as scripts) to improve as well as personalize your experience, provide our services, analyse website performance as well as for marketing purposes. To learn more about how we as well as out third party service providers use cookies as well as your control over these Cookies.

Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites as well as online services. We do not honour browser requests not to be tracked online (known as “Do Not Track”), but our Cookie Policy describes how you can opt out of receiving cookies.

Security

We take great care in maintaining the security of the Site as well as your information as well as in preventing unauthorized access, loss, misuse, alteration, destruction or damage to it through industry stas well asard technologies as well as internal procedures. Among other things, we regularly maintain a PCI DSS (Payment Card Industry Data Security Stas well asards) certification (with respect to payment by credit cards). In addition, we contractually ensure that any third party processing your personal information equally provides for confidentiality as well as integrity of your data in a secure way. However, the transmission of data via the internet is not completely secure, as well as although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your data, we will use strict procedures as well as security features to try to prevent unauthorized access.

Users who have registered to the Site agree to keep their password in strict confidence as well as not disclose such password to any third party.

Further information about our data security practices can be provided on request.

Updating Personal Information

We take steps to ensure that the personal information we collect is accurate as well as up to date, as well as we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately. We will make sure we investigate the matter as well as correct any inaccuracies as quickly as possible where necessary or give you ways to update it quickly or to delete it - unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we will ask you to verify your identity before we can act on your request. If for any reason you have a problem with deleting your personal information, please contact Oxooma's Customer Support as well as we will make reasonable efforts to delete any such information pursuant to any applicable privacy laws.

You can review as well as change your personal information by logging into the Site as well as visiting your account profile page.

Contact Us

If you have any questions (or comments) concerning this Policy, please email our team , as well as we will make an effort to reply within a reasonable timeframe.